Quality Control Supervisor

Miami, FL
Full Time
Housing Choice Voucher Program / MIAMI-DADE
Manager/Supervisor
At Quadel, employees are more than their job titles, we’re a team that believes in collaboration, continuous learning, and professional development. We offer a supportive workplace where individuals can grow their careers while contributing to important programs that strengthen communities.

The Quality Control Supervisor is responsible for monitoring an array of quality control systems, conducting quality control reviews and training staff on quality control issues to assure that Quadel meets its performance standards.

DUTIES AND RESPONSIBILITIES:
  • Oversees quality control standards and practices; reviews the effectiveness of existing measures and provides input and recommendations for improvement as needed.
  • Collaborates with the Managing Director and Quadel Consulting Corporation to support the development and refinement of performance indicators.
  • Oversees and coordinates quality control secondary file reviews conducted on-site at properties; may observe or participate as needed and requires periodic travel.
  • Supervises quality control review activities related to Automated Contract Administration Processing (ACAP), HUD’s Integrated Real Estate Maintenance System (iREMS), CaTRAC’r, and Tenant Rental Assistance Certification System (TRACS) data.
  • Reviews results of sample-based audits to ensure errors identified during quality control are addressed and corrected in the appropriate systems.
  • Oversees sample-based file audits to confirm documentation supports compliance with performance standards.
  • Maintains working knowledge of program regulations and related systems, including ACAP and iREMS, sufficient to guide staff and review work products.
  • Reviews and approves recurring quality control reports prepared by staff, ensuring accuracy, clarity, and usefulness for management review.
  • Provides guidance and oversight to staff regarding quality control and program requirements; coordinates training efforts with program managers on quality control issues and regulatory updates.
  • Supports the Managing Director during the Annual Compliance Review, HUD-initiated compliance activities, and related tasks as assigned.
  • Reviews consolidated data and executive-level reports (such as invoices and BUD reports) prepared for the Managing Director and corporate offices, ensuring timelines and accuracy are met.
  • Serves as a point of contact for quality control concerns and provides recommendations to strengthen systems and processes.
  • Ensures adherence to quality management system requirements as they apply to this role and supervised activities.
  • Assumes limited delegated supervisory authority in the absence of the Managing Director, as directed.
  • Performs other related supervisory duties as assigned.
QUALIFICATIONS
  • Bachelor’s degree in Finance, Accounting, Business or related field preferred. 
  • Five years of progressively responsible property management experience working with multi-family project based Section 8 properties preferred. 
  • Experience with other Section 8 and property management experience and/or background as a financial analyst preferred. 
  • Must attend Quadel HUD Subsidized Multi Family Housing Occupancy Training and pass the Quadel Certified Assisted Housing Manager Exam.
Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.
 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*